Understanding and Troubleshooting Error Code 0x80080005 in Windows

Error Code 0x80080005 is a common error in Windows operating system which occurs when the Windows Update fails to install. This article will help you to understand what this error means, its causes, and the troubleshooting steps to resolve it.

What Does Error Code 0x80080005 Mean?

When you encounter error code 0x80080005, it indicates that Windows Update cannot connect to the Microsoft server to download and install the latest updates. This error is usually accompanied by messages such as “Windows could not search for new updates” or “Windows Update encountered an unknown error.”


Users experiencing this error might notice the following symptoms:

  • System slowdown or freezing
  • Inability to install updates
  • Pop-up error messages related to the error code
  • Network connectivity issues


There are several reasons why the error code 0x80080005 may occur, including:

  1. Corrupted system files
  2. Third-party antivirus or firewall software interference
  3. Network connection problems
  4. Incorrect settings

Troubleshooting Error Code 0x80080005

Note: Troubleshooting might require administrative rights. Proceed with caution and ensure data backup before making changes to your system.

Fix 1: Run System File Checker

Corrupted system files can cause this error. Running the System File Checker (SFC) utility scans and fixes corrupt files.

  1. Press Win Key + X and select Command Prompt (Admin) or Windows PowerShell (Admin).
  2. Type sfc /scannow and press Enter.
  3. Allow the process to complete, then restart your computer and check for updates.

Fix 2: Disable Antivirus and Firewall Temporarily

Third-party antivirus or firewall software might interfere with Windows Update.

  1. Disable your antivirus software temporarily.
  2. Press Win Key + X and select Control Panel.
  3. Go to System and Security > Windows Firewall.
  4. Click “Turn Windows Firewall on or off” and turn off the firewall.
  5. Try updating Windows again.
  6. Re-enable antivirus and firewall software after testing.

Fix 3: Reset Network Components

Network connection problems may trigger the error.

  1. Press Win Key + X and select Command Prompt (Admin) or Windows PowerShell (Admin).
  2. Type the following commands, pressing Enter after each:

netsh winsock reset
netsh int ip reset resetlog.txt
ipconfig /release
ipconfig /renew
ipconfig /flushdns

  1. Restart your computer and check for updates.

Fix 4: Check Windows Update Services

Ensure that Windows Update services are running properly.

  1. Press Win Key + R and type services.msc, then press Enter.
  2. Locate and ensure the following services are running and set to Automatic:
  • Background Intelligent Transfer Service (BITS)
  • Cryptographic Services
  • Windows Update
  1. If not running or set to Automatic, double-click the service to access Properties and change its settings accordingly.
  2. Restart your computer and check for updates.

Prevention Tips and Resources

To prevent error code 0x80080005 from occurring in the future:

  1. Regularly perform system maintenance.
  2. Keep software and drivers updated

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